Karen Mok (莫文蔚) stayed at Moevenpick Enshi hotel (瑞享國際酒店) when holding her concert in Enshi City on 24th August 2019. After completing the concert on 27th August, the hotel promoted the room that Karen stayed with the poster and room design. The daily rate is $8800 (CNY) and online auction starts at $500 (CNY). The content in the posted stated: “Ms Mok had left but the room and warmth remain. The successful bidder is allowed to take away the towels, toiletries and bed accessories except for the mattress.”
As the poster went viral, the organisation committee (湖北壹天橙文化傳媒有限公司) clarified that the promotion method used by Moevenpick Enshi hotel was unrelated to Karen’s concert: ” The online auction causes heavy damages to her reputation and the contents in the poster challenges the limits of the public. We demand the hotel to make an explanation, resolve the problem and hope the netizens will stop forwarding the poster. We are trying our best to safeguard Karen’s reputation and will reserve all legal rights.”
Subsequently, the hotel posted a public apology on WeChat and confessed it was a mistake to use a despicable promotion method which hurt the feelings of the public and created a negative image. It served as a lesson and they promised not to let the history repeat.