Since having an affair with a married man, Andy Hui (許志安) is exposed, Jacqueline Wong’s (黃心穎) image is completely tarnished and her drama are either suspended or required to reshoot. Her role in Forensic Heroes IV (法證先鋒IV) series is replaced and she travelled to America after posting an online apology. Her new drama, Finding Her Voice (牛下女高音) will be making its debut on 7th October 2019 and becoming one of TVB anniversary drama this year. The film producer, Wong Wai Sing (黃偉聲) revealed that all Jacqueline’s scenes remained and TVB took the opportunity to test the water. Based on understanding, TVB did not arrange for her to attend any promotion activities but plan to make an apology by recording a video clip but it failed to contact her until now.

According to the information, Jacqueline decided to withdraw from the entertainment industry and change to another English name, and work as a property agent. She planned to live a new life in Los Angeles and the main reason behind the decision was because of failing to salvage her 3 years relationship with Kenneth Ma (馬國明) after “On Sum” scandal (安心事件). Jacqueline was devastated and decided not to return to Hong Kong. Another reason was she did not wish to implicate her family and intend to develop her career in the US.